Privacy Policy

This is a starting template. Have it reviewed by qualified counsel before launch, and confirm it reflects your actual data practices, email provider, ad pixels, and call-tracking setup.

Who we are

Carpet Cleaning Report ("we," "us") is an independent information and referral service for North Shore, Illinois homeowners, operated by ProWave Solutions. We are not a carpet cleaning company. Questions: [email protected].

Information we collect

• Information you give us: your name, email, phone number, town, and service details when you subscribe to our report or submit a request.
• Information collected automatically: standard analytics such as pages viewed, device and browser type, and referring source, via cookies and similar technologies.
• Call information: if you call a tracked phone number on our site, we and our call-tracking provider may log the number, time, duration, and a recording of the call. Where required by Illinois law, calls are announced as recorded at the start.

How we use it

• To send you the report, our newsletter, and care tips you requested.
• To connect you with a vetted local carpet cleaner when you ask us to.
• To operate, measure, and improve the site, including advertising measurement.

How we share it

When you submit a service request, we share the details necessary to help you with the vetted cleaner we match you to. We use trusted service providers (for example, our email platform, analytics, advertising, and call-tracking vendors) who process data on our behalf. We do not sell your personal information.

Your choices

You can unsubscribe from emails at any time using the link in any message. You can ask us to access or delete your information by emailing us. You can control cookies through your browser settings.

Data retention & security

We keep your information only as long as needed for the purposes above and take reasonable measures to protect it. No method of transmission is perfectly secure.

Children

This site is intended for adults and is not directed to children under 13.

Changes

We may update this policy and will revise the date above when we do.